Protecting lives, assets & continuity through expert fire safety management.

The fire alarm system is the first line of defence in any building — detecting fire at the earliest possible stage and alerting occupants and emergency services in time to enable safe evacuation and effective intervention. A fire alarm system that fails to operate correctly in a real fire emergency is not merely a maintenance failure — it is a potentially fatal one.Compass FM provides comprehensive maintenance services for all types of fire alarm systems across GCC facilities — including conventional zone-based systems, fully addressable analogue systems, wireless systems, voice alarm and public address systems, and aspirating smoke detection systems for high-sensitivity applications such as data centres, server rooms, and clean rooms.Our fire alarm maintenance programme covers monthly, quarterly, six-monthly, and annual inspection and testing in accordance with BS 5839 Part 1, NFPA 72, and the specific requirements of civil defence authorities in each GCC country. Every maintenance visit includes full functional testing of detectors, call points, sounders, beacons, and control panel functions, battery condition testing and replacement, visual inspection of all system components for damage, contamination, and correct installation, inspection of all cable routes and containment, false alarm management review and detector sensitivity adjustment, cause and effect logic verification, remote monitoring connection testing, and full documentation of all test results and deficiencies found.All deficiencies identified during maintenance visits are categorised by urgency and risk, and a clear remedial action plan is provided to the client with recommended timescales for rectification. Compass FM can carry out all remedial and repair works, ensuring deficiencies are closed out promptly and your system is always returned to full operational status.BS 5839 Part 1 · NFPA 72

02Fire suppression system maintenanceFire suppression systems — when correctly maintained and operational — can suppress or extinguish a fire in its earliest stages, dramatically reducing the potential for loss of life and property damage. Compass FM provides specialist maintenance services for all types of automatic fire suppression systems installed in GCC facilities.Our suppression system maintenance services cover wet pipe sprinkler systems — the most common type found in commercial and residential buildings, dry pipe sprinkler systems for applications where pipework may be exposed to freezing conditions, pre-action sprinkler systems for sensitive areas including data centres and libraries, deluge systems for high-hazard industrial and process areas, water mist systems for specialised applications including machinery spaces and heritage environments, foam suppression systems for fuel storage, aircraft hangars, and petrochemical applications, gaseous suppression systems including FM200, CO2, Inergen, Novec 1230, and other clean agent systems for the protection of electrical, electronic, and high-value environments, and kitchen hood suppression systems for commercial catering environments.Maintenance visits for suppression systems include full visual inspection of all pipework, fittings, and hangers, sprinkler head inspection and replacement of any damaged or corroded heads, control valve inspection and operational testing, alarm valve and trim testing, pressure gauge verification, flow switch and tamper switch testing, pump set inspection and operational testing including automatic start simulation, tank and water supply verification, agent quantity verification for gaseous systems, and nozzle inspection and cleaning.All suppression system maintenance is carried out in strict compliance with NFPA 25 for water-based systems, relevant ISO standards, and the specific requirements of civil defence authorities in Qatar, UAE, and Saudi Arabia.Read more

03Wet & dry riser system maintenanceWet and dry riser systems provide firefighters with the means to rapidly deploy water to upper floors of high-rise buildings — systems that are absolutely critical for effective fire-fighting operations in the GCC's many high-rise developments. Without a properly maintained riser system, fire brigade operations in a high-rise fire are severely compromised.Compass FM provides comprehensive maintenance services for wet and dry riser systems of all types and configurations. Our riser maintenance programme includes full annual inspection and test in accordance with BS 9990 and civil defence authority requirements, outlet valve operational testing at every floor level, inlet breeching inspection and testing, pressure testing of the complete system, pump set inspection, testing, and performance verification for wet riser systems, tank and water supply inspection, signage verification, and full certification of the system following each annual test.We also carry out interim inspections at six-monthly intervals to identify any developing issues between annual tests, ensuring the system remains in full operational readiness at all times.Read more

04Emergency lighting system maintenanceEmergency lighting is a fundamental life-safety system that guides occupants to safety in the event of a fire or power failure. Emergency lighting that fails to operate during an actual emergency — or that provides inadequate illumination of escape routes — can directly contribute to injury and death during evacuation.Compass FM provides full maintenance, testing, and certification services for all types of emergency lighting systems installed in GCC facilities — including self-contained single-point luminaires, central battery systems, and high-risk task area lighting. Our programme covers monthly function tests of all luminaires including visual confirmation of correct operation, quarterly duration tests to verify battery condition and rated duration, annual full rated duration tests in compliance with BS 5266 and civil defence authority requirements, replacement of failed luminaires, batteries, and control gear, inspection of all emergency lighting signage and exit signs, photometric verification that illumination levels meet required standards, and full certification and documentation of all test results.Compass FM maintains complete emergency lighting asset registers for all client facilities, enabling us to track the age, condition, and test history of every luminaire and proactively manage battery and luminaire replacement before failures occur.Read more

05Fire extinguisher supply, maintenance & certificationPortable fire extinguishers are the most immediate means of intervention available to building occupants in the event of a small fire. Correctly specified, properly maintained, and readily accessible extinguishers give occupants the ability to tackle incipient fires before they spread — potentially preventing a minor incident from becoming a major emergency.Compass FM provides full fire extinguisher services including site survey and extinguisher specification to ensure the correct type, size, and number of extinguishers are provided in compliance with civil defence requirements and risk assessment findings, supply and installation of all extinguisher types including water, CO2, dry powder, foam, wet chemical, and clean agent, annual inspection and service in compliance with BS 5306 Part 3 and civil defence authority requirements, extended service and overhaul at intervals specified by the manufacturer and regulatory standards, hydrostatic pressure testing of extinguisher cylinders, complete asset labelling, tagging, and record keeping, and staff awareness training on extinguisher selection and use.All extinguisher maintenance is documented on individual service records attached to each extinguisher, providing an immediately accessible service history for inspections and due diligence purposes.Read more

06Fire doors & passive fire protection inspectionActive fire safety systems — alarms, suppression, and extinguishers — are only part of the fire safety picture. Passive fire protection measures — including fire doors, fire stopping, compartmentation, and intumescent seals — play an equally critical role in containing fire and smoke and preventing their spread through a building, buying the time necessary for occupants to evacuate safely.Compass FM provides specialist inspection and maintenance services for all passive fire protection elements within GCC facilities. Our services include fire door inspection covering door leaf condition, frame integrity, intumescent strips and smoke seals, self-closing devices, hold-open devices, signage, and hardware, fire stopping inspection and remediation including penetration seals around all service penetrations through fire-rated walls and floors, compartmentation surveys to identify breaches in fire-rated construction, and intumescent coating inspection for structural steelwork protection.Passive fire protection is an area that is frequently overlooked in routine maintenance programmes but is rigorously inspected by civil defence authorities during building audits. Compass FM ensures this critical area receives the attention it deserves within every client's fire safety maintenance programme.Read more

07Fire safety system commissioning & handoverFor new construction, major refurbishment, and building extension projects, Compass FM provides full fire safety system commissioning and handover services — ensuring that all fire safety systems are correctly installed, fully functional, and compliant with all applicable standards before the building is occupied.Our commissioning services include pre-commissioning inspection of all installed systems and components, full functional commissioning testing of fire alarm, suppression, emergency lighting, and all associated systems, cause and effect matrix verification, integration testing with building management systems and third-party systems, preparation of all commissioning documentation and test certificates, civil defence authority inspection support and deficiency management, and handover of complete as-built documentation, operation and maintenance manuals, and staff training.We work closely with main contractors, MEP subcontractors, and building owners throughout the commissioning process to ensure a smooth, compliant, and well-documented system handover. Read more

08Fire risk assessmentA fire risk assessment is the foundation of any effective fire safety management programme. It identifies the fire hazards present in a building, evaluates the risk to occupants, and specifies the fire safety measures necessary to reduce that risk to an acceptable level. In many GCC jurisdictions, a current fire risk assessment is a regulatory requirement for building occupation and operation.Compass FM provides professional fire risk assessment services for all types of GCC facilities, carried out by qualified and experienced fire safety professionals. Our assessments cover identification of all fire hazards within the facility, evaluation of the means of escape and their adequacy for the building's occupancy, assessment of all fire detection, alarm, suppression, and emergency lighting systems, review of fire safety management procedures and staff training, identification of all significant findings and recommended actions prioritised by risk level, and preparation of a formal fire risk assessment report with action plan.We also provide fire risk assessment review services for existing assessments, updating them to reflect changes in building use, occupancy, layout, or fire safety systems — ensuring your assessment always reflects the current fire risk profile of your facility.Read more

09Fire safety training & awarenessThe most sophisticated fire safety systems in the world cannot compensate for occupants who do not know how to respond when fire is detected. Regular fire safety training and awareness programmes are an essential complement to technical fire safety system maintenance, ensuring that all building users know what to do when the alarm sounds.Compass FM provides practical fire safety training programmes tailored to the specific building type, occupancy, and risk profile of each client facility. Our training services include fire warden and marshal training covering roles and responsibilities, evacuation procedures, fire safety management duties, and use of fire extinguishers, general fire safety awareness sessions for all building occupants, fire evacuation drills planned, executed, and debriefed by our fire safety professionals, and fire safety induction programmes for new staff and contractors.All training is delivered in English and Arabic and can be adapted to the language requirements of your specific workforce. Training records and attendance certificates are provided for all participants.Read more