Compass FM — Qatar · Saudi Arabia · UAE

Annual Maintenance Contracts Tailored for Commercial and Industrial Assets Across the GCC

Compass FM GCC delivers comprehensive Annual Maintenance Contract (AMC) services that protect your assets, ensure regulatory compliance, and keep your facilities operating at peak performance throughout the year. From single-site agreements to multi-site portfolio contracts, we provide structured, transparent, and fully managed maintenance solutions across the Gulf region.

GCC Countries

0 +

GCC Projects

0 +

Services

0 +

What we maintain

Our Annual system maintenance services

What is an AMC?  An Annual Maintenance Contract is a scheduled, pre-agreed maintenance programme that covers the planned inspection, servicing, and upkeep of your building's systems and infrastructure. Rather than reacting to breakdowns, an AMC ensures your assets are regularly maintained to manufacturers' recommendations and regulatory requirements — reducing emergency callouts, extending asset life, and providing cost certainty across your maintenance budget.

02

Mechanical Systems

Planned preventive maintenance of HVAC systems including chillers, AHUs, FCUs, split units, VRF systems, cooling towers, and ventilation equipment. Includes filter replacements, coil cleaning, belt checks, refrigerant top-ups, and full performance testing.

03

Electrical Systems

Routine inspection and testing of LV distribution boards, switchgear, UPS systems, earthing and bonding, emergency lighting, and power factor correction equipment. All works carried out by qualified electricians in compliance with IEC and local authority standards.

04

Plumbing and Drainage

Scheduled servicing of water supply systems, booster pumps, storage tanks, hot water units, sanitary fittings, and drainage networks. Includes water quality checks, legionella risk management, and compliance with local health authority requirements.

05

Fire and Life Safety Systems

Planned maintenance of fire alarm panels, sprinkler systems, suppression systems, fire doors, extinguishers, emergency lighting, and smoke detection equipment. All servicing is carried out in line with NFPA, BS, and local civil defence requirements.

06

Civil and Fabric Maintenance

Periodic inspection and upkeep of building fabric including roofing, waterproofing membranes, expansion joints, external cladding, internal finishes, doors, windows, and ironmongery. Defects are logged and remediated within agreed SLA timeframes.

07

Building Management Systems (BMS)

Regular health checks, calibration, and optimisation of BMS and SCADA systems. Includes software updates, sensor testing, alarm management, and energy performance reporting.

08

Specialist Equipment

AMC coverage for elevators and escalators, generators and UPS, swimming pools, water features, kitchen extract systems, and other specialist assets, managed through vetted sub-contractor networks with full oversight by Compass FM GCC.

How we work

Our Process for Annual Maintenance Contracts

01
STEP 01

Asset Survey and Condition Audit

We conduct a full site survey to catalogue all maintainable assets, record their condition, age, and service history, and identify any immediate risks or deficiencies.
02
STEP 02

Scope of Works Development

A detailed scope of works is prepared, defining maintenance tasks, visit frequencies, response times, and compliance requirements for each asset category.
03
STEP 03

Contract Agreement and Mobilisation

Once agreed, the contract is mobilised with a dedicated site team, PPM scheduler, and CAFM system setup to manage all planned and reactive works.
04
STEP 04

Planned Preventive Maintenance Delivery

Tailored contracts for clients managing portfolios of buildings across the GCC. Includes consolidated reporting, single invoice management, and a dedicated account manager.
05
STEP 05

Reactive Response

Emergency and reactive callouts are logged, dispatched, and tracked through our helpdesk. Response and resolution times are measured against contracted SLAs.
06
STEP 06

Reporting and Review

Monthly and quarterly performance reports are provided, covering PPM completion rates, reactive response performance, asset condition trends, and budget tracking. Regular review meetings are held with client stakeholders.

AMC Contract Options

Recommended

Comprehensive AMC

Full coverage including all planned preventive maintenance visits, labour, and materials. Emergency response included within agreed response times. Best suited for clients seeking maximum budget certainty and minimal internal resource commitment.

Best forMaximum budget certainty, minimal internal resource

Labour-Only AMC

Planned maintenance labour provided by Compass FM GCC. Client supplies materials and consumables. Suitable for clients with existing material supply agreements or procurement preferences.

Best forClients with their own material supply

Planned Preventive Maintenance (PPM) AMC

Structured PPM schedule with defined visit frequencies, task lists, and compliance reporting. Does not include reactive response — ideal for clients with in-house reactive capability who require structured planned maintenance management.

Best forIn-house reactive teams needing PPM structure

Bespoke Multi-Site AMC

Tailored contracts for clients managing portfolios of buildings across the GCC. Includes consolidated reporting, single invoice management, and a dedicated account manager.

Best forMulti-building GCC portfolios

ANNUAL MAINTENANCE CONTRACT

What's Included In Your AMC

Everything you need to maintain your assets efficiently across the GCC with complete transparency and expert support.

Dedicated Account Manager

Single point of contact for all maintenance activities and support requests.

Scheduled PPM Visits

A detailed scope of works is prepared, defining maintenance tasks, visit frequencies, response times, and compliance requirements for each asset category.

CAFM Tracked Work Orders

Digital tracking of all tasks, requests and service activities.

Compliance Certification

Documentation and certification to support regulatory compliance requirements.

Detailed Engineer Reports

Comprehensive service reports after every maintenance visit.

Monthly Performance Dashboard

KPI driven reports covering response times, closures and asset status.

Emergency Callout Support

Rapid response team available for critical maintenance incidents.

Asset Condition Assessment

Annual reviews highlighting asset health and lifecycle recommendations.

Renewal Recommendation Report

Strategic recommendations for future maintenance planning.

Who we serve

Sectors we serve

High-rise commercial & residential towers
Shopping malls & retail developments
Data centres & telecommunications facilities
Sports stadiums & entertainment venues
Mosques & places of worship
Hospitals, clinics & healthcare facilities
Schools, universities & educational institutions
Airports, ports & transport infrastructure
Food & beverage manufacturing facilities
Museums & heritage buildings
Hotels, resorts & serviced apartments
Industrial plants, factories & warehouses
Government buildings & public institutions
Mixed-use master-planned developments
Underground car parks & basement facilities

Our coverage across the GCC

Our coverage across the GCC

QA

Qatar

8+ locations
DohaLusail CityWest BayThe PearlAl WakrahAl KhorMesaieed Industrial CityRas Laffan Industrial Cityand all surrounding zones.
AE

United Arab Emirates

7+ locations
DubaiAbu DhabiSharjahAjmanRas Al KhaimahFujairahUmm Al Quwainand all emirates.
SA

Saudi Arabia

11+ locations
RiyadhJeddahDammamAl KhobarDhahranMeccaMedinaTabukNEOMRed Sea ProjectDiriyah Gate Development Authority zonesand all major cities and Vision 2030 development areas across the Kingdom.

Get started

Request a consultation

Speak to our team about structuring an AMC that fits your asset base and budget. We offer no-obligation site surveys and bespoke contract proposals for single sites and multi-site portfolios across the GCC.

Free site assessmentResponse within 24 hoursNo-obligation proposal